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Aviation Solution

The strict competition within the aviation industry force businesses to operate with maximum efficiency, this would include the availability and price per ticket, wider range of destinations, and proper management of registered agents. The aviation industry form mutual relationship with other industries to support each other, the success of industry such as travel agents would generate higher ticket sales; hence, improve the performance of the aviation business.

All airlines provide a website to do a direct ticket purchase; this would be very convenient for individual or small group of people to fly to various destinations. However, the system may not handle, and manage significantly larger group well. Therefore, it is necessary to have a system that caters to the need of group booking, that able to handle agent, passenger, scheduling, payment, and most importantly assurance of ticket availability for the group.

Design Thinking:
Formulating Solution to FMCG ChallEnges

We approach challenges with the mindset of understanding the true nature of our client’s problems, and resolving the problems by looking into various sources that cause them. Utilizing the design thinking method to enrich our knowledge on nuts and bolts of FMCG Industry, we are able to provide solution and insight that truly tackles the challenges our clients face within the FMCG industry.

EMPATHY

Efficient and Effective data for decision making

DEFINE

Automate and streamline data processing

IDEATE

Business Intelligence, Data Analyst, and Live Data

PROTOTYPE

Interactive Dashboard of overall overview, and detail access

TEST

Feedback for Solution Refining

Fast Decision Made for Fast-Moving-Consumer-Goods

FMCG industry is primarily deals with the production, distribution and marketing of consumer packaged goods. The Fast Moving Consumer Goods (FMCG) are those consumables which are normally consumed by the consumers at a regular interval. The industry also engaged in operations, supply chain, production and general management.

We have been able to help FMCG business to make decision faster, help to consolidate report, performance, and business indication more accurate. This is done by utilizing business intelligence to evolve the manual work of data analysis from spreadsheet of different departments to a single dashboard.

An interactive business intelligence dashboard lay on complex database; therefore, not only does it provides overview of many aspects of FMCG businesses such as nationwide sales, merchandise performance, and business indicators, but also detail information such as product sales per branch within a given period. This would be impossible to be gathered manually, which usually takes weeks, while it can be done by syncing to database daily with Business Intelligence

“..making the right decision quickly is the different between huge profit and loss.”

MAKING A COMPETITIVE AND SUSTAINABLE BUSINESS

Collexe has developed a comprehensive group booking system, tailored to the needs of Air Asia. This system improves three main areas of company’s concerns of a smart and efficient group booking system.

Automate and Streamline of Proposal and Enquiry.

Maximizing Customer Building Activities

Prioritize Potential Customers

Automate and Streamline of Proposal and Enquiry.

Group booking portal enables agent to easily book in larger number, upload passenger info, and itinerary per passenger faster; hence, freeing time that is consumed so that more booking orders per working day. All process are consolidated in one connected process of group booking; hence, make business process to be more efficient.

Maximizing Customer Building Activities

Group booking system simplifies booking process so that business can focus more on improving customer experience, retaining and grow number of loyal followers. Group booking portal simplifies the formulation of travel package, hence giving more focus on the quality of travel package, that focus on specific needs of passengers which in turn improve the travel experience, satisfaction rate, and return customer.

Prioritize Potential Customers

Not only that Group booking enables flexibility in accommodating the travel needs of every passenger, this may be in the form of special needs by individual, payment type, and the need of insurance beside other needs, but also provide a report to analyze on genuine frequent passengers, and passenger’s travel patterns. The more service can be provided the higher positive image for the respected businesses.

Automate and Streamline of Proposal and Enquiry.

Travel agents need assurance on seat and schedule availability, the conventional way of booking for large is utilizing the online portal to purchase the group slots multiple times. This would sometime not be possible as maximum number per order is limited. Each booking order consumes times to complete, from flight selection, passenger information entry, additional itinerary per passenger, to payment times the number necessary to cover all group members.

Group booking portal enables agent to easily book in larger number, upload passenger info, and itinerary per passenger faster; hence, freeing time that is consumed so that more booking orders per working day. All process are consolidated in one connected process of group booking; hence, make business process to be more efficient.

Maximizing Customer Building Activities

Group booking system simplifies booking process so that business can focus more on improving customer experience, retaining and grow number of loyal followers. Group booking portal simplifies the formulation of travel package, hence giving more focus on the quality of travel package, that focus on specific needs of passengers which in turn improve the travel experience, satisfaction rate, and return customer.

Prioritize Potential Customers

Not only that Group booking enables flexibility in accommodating the travel needs of every passenger, this may be in the form of special needs by individual, payment type, and the need of insurance beside other needs, but also provide a report to analyze on genuine frequent passengers, and passenger’s travel patterns. The more service can be provided the higher positive image for the respected businesses.

By |2018-09-16T01:49:28+00:00September 6th, 2018|Categories: industry|Comments Off on Aviation Solution

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