1. Introduction
Collexe Sdn Bhd respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, disclose, and secure your information when you use our services, website, or apps.
By using our services, you consent to the practices described in this policy.
2. Information We Collect
Personal Data (Provided by You)
– Contact details (name, email, phone, address)
– Demographic data (age, gender, preferences)
Automated Data (Collected via Technology)
– Device information (IP address, browser type)
– Cookies and tracking data (see Section 6)
– Usage patterns (pages visited, time spent)
3. How We Use Your Data
– To deliver and improve our services
– To process transactions and communicate with you
– For marketing (with your consent)
– To comply with legal obligations
4. Legal Basis for Processing (GDPR)
We process data based on:
– Your consent (e.g., for marketing)
– Contractual necessity (e.g., order fulfillment)
– Legal compliance (e.g., tax laws)
– Legitimate interests (e.g., fraud prevention)
5. Data Sharing & Third Parties
We may share data with:
– Service providers (payment processors, hosting)
– Legal authorities (if required by law)
– Business partners (with your permission)
We ensure third parties follow strict data protection standards.
6. Cookies & Tracking
We use cookies to enhance user experience. You can disable cookies via browser settings.
7. International Data Transfers
If data is transferred globally, we use safeguards like GDPR-approved Standard Contractual Clauses.
8. Data Security
We employ measures like encryption, firewalls, and access controls to protect your data.
9. Your Rights
Depending on your location, you may:
– Access, correct, or delete your data
– Withdraw consent or opt out of marketing
– Request data portability
– File a complaint with a regulator
10. Retention Period
We retain data only as long as necessary for the purposes stated or as legally required.
11. Children’s Privacy
We do not knowingly collect data from children under 18 without parental consent.
12. Policy Updates
We may update this policy. Changes will be posted with a new “Last Updated” date.
